Contact information

We’re always happy to hear from you. For questions about an order, our products, returns, shipping, or Russell & Field, please get in touch.

Russell & Field
Virginia, USA

Email: hello@russellandfield.com

Website: russellandfield.com

We aim to respond to inquiries within 1–2 business days. Messages received on weekends or holidays will be answered as soon as possible on the next business day.

Order Inquiries

For questions about an existing order, please include your order number and the name or email address used to place the order so we can assist you as quickly as possible.

Returns & Shipping

For information about returns, exchanges, shipping, damaged orders, or missing packages, please review our Return Policy and Shipping Policy.

Business & Press Inquiries

For wholesale, artisan partnerships, press, events, or other business inquiries, please contact us by email.